Privacy Policy

Last updated: 13 June 2026

Doko Recyclers Pvt. Ltd. ("Doko Recyclers", "we", "us") operates the Doko Recyclers mobile app and website. This policy explains what information we collect and how we use it.

Information We Collect

• Account details: your name, email address, and phone number.
• Pickup information: pickup addresses, requested dates and time slots, and any notes you provide.
• Service records: details of recyclable materials collected, quantities, and receipts generated for completed pickups.

We collect this information when you sign in and use the app to schedule and track recycling pickups.

How We Use Your Information

• To create and manage your account.
• To schedule, fulfil, and track your pickup requests.
• To generate receipts and maintain records of collections.
• To contact you about your pickups and provide customer support.
• To operate, maintain, and improve our services.

Sharing of Information

We do not sell your personal information. We may share it only with our staff and authorised collection partners to fulfil your pickups, or where required by law.

Data Security

We take reasonable measures to protect your information against unauthorised access, loss, or misuse. Access to your account is protected by your login credentials, which you are responsible for keeping confidential.

Data Retention

We keep your information for as long as your account is active or as needed to provide our services and meet legal and operational requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

Contact Us

Doko Recyclers Pvt. Ltd.
Sano Thimi, Bhaktapur, Kathmandu, Nepal
Email: info@dokorecyclers.com
Website: https://dokorecyclers.com/